There are 3 ways to access the traffics stats for a domain name:

1. Click on the “Traffic Usage Statistics” icon in the “Actions” column;

2. Right-click on the domain’s name, located in the “Domain” column. This will open a context menu, from where you can select “Traffic Usage Statistics”;

3. Click on the domain’s name, located in the “Domain” column. This will open the “Domain Information” pop up window with information for the domain name and several quick access icons. Locate the “Traffic” icon and click on it.

There are 3 ways to access the web statistics for a domain name:

    1. Click on the “Web Statistics” icon in the “Actions” column;

    2. Right-click on the domain’s name, located in the “Domain” column.    
    This will open a context menu, from where you can select “Web Statistics“;

    3. Click on the domain’s name, located in the “Domain” column.    
    This will open the “Domain Information” pop up window with information for the domain name and several quick access icons.    
    Locate the “Web Statistics” icon and click on it.

Each domain extension has a fixed registration period.

For the most common .com/net/org/info/biz domains, this period is between 1 and 10 years.

If such a domain is active, it can also be renewed for multiple years, but the total number of years after the renewal should not exceed 10.

The only exception is if you are renewing an already expired domain – in this case, the domain can be renewed only for 1 year, but once it is active, you can add several years with a single order.  

Most country-code extensions can be registered for less years – .ES between 1 and 5, .COM.AU for 2, and so on.

You can see the maximum period you can get a domain for if you try to order it or if you try to renew it from My Domains -> Registered Domains.

For your convenience and safety we provide the option to enable Anti-SPAM protection for any mailbox that you have with us.

This is an automatic protection based on multiple criteria, which can filter all incoming mail and protect your email account(s) from different types of SPAM (including virus-infected mail attachments).

There are 3 options to activate the Anti-SPAM Protection option for a certain mailbox:

OPTION 1: Enable Anti-SPAM Protection for several email accounts.

Go to the Email Manager menu in your Control Panel (Email > Mailboxes tab).

There you will see a list of all existing email accounts.

You can select each of these email accounts (put a check mark in front of it). Above  the list of mailboxes, there are rows with identical buttons – the second one is the Anti-SPAM button.

OPTION 2: Using the icon located in Actions column. If you want to enable the Anti-Spam option for certain mail you must click on the red icon. Once the option is enable, the icon will be green.

Once you select the desired email account(s) and click on the Anti-SPAM button, you will be forwarded to a page where you will be able to select the level of protection and choose between two SPAM message options – to delete or to forward them to an e-mail address specified by you.

IMPORTANT: The higher the level of protection you choose, the better the chance of rejecting a valid e-mail message that you actually wish to receive will be.

It is recommended that you start off with a lower level or use the option to redirect the SPAM messages so that you can review them manually.

OPTION 3: Go to Mailboxes > Spam section of your Contron Panel and click on the “Activate SPAM Protection” button.  From this section, you can activate and control the Anti-spam protection levels for your email accounts.

Here is how you can manually set up an email account in Entourage:

1. Open Entourage, click on the Tools menu at the top of the screen and then click on Accounts.
2. When the Accounts window opens, click on the New button in the upper-left corner of the window to start the Account Setup Assistant.
3. Select the button Configure account manually.
4. The New Account box appears. Select either POP or IMAP for your server type (we recommend IMAP). Click OK.
5. The Edit Account box appears. In the Account name box enter your e-mail address (mail@my-best-domain.com)
6. In the Name box enter your name as you would like it to appear on the messages you send (e.g., John Smith)
7. In the E-Mail address box enter your e-mail address (e.g., mail@my-best-domain.com)
8. In the Account ID box enter your e-mail address (e.g., mail@my-best-domain.com)
9. In the POP/IMAP server box enter: mail.supremecluster.com
10. In the Password box enter the password for your e-mail account.
11. Enable “Save password in my Mac OS keychain”
12. In the SMTP server box enter: mail.supremecluster.com
13. Click on the “Click here for advanced sending options” button.
14. Check the “SMTP server requires authentication” box and close by clicking on the small square in the upper left-hand corner. Click OK.

Your Entourage mail account is now ready to go.

Email signatures provide a great way to personalize and automate certain features of your email correspondence. Using signatures you can enrich each individual message by adding plain text, pictures, links or a business card and make it more appealing to friends and familey, clients, partners and business associates.

In this article, we’ll focus on how to add signatures using the most popular email applications – Microsoft Outlook, Mozilla Thunderbird and Apple Mail, plus the webmail clients your Control Panel is equipped with – RoundCube Webmail.

Microsoft Outlook
Once you have configured your email account successfully in Outlook, please navigate to the Tools > Options section. Locate the tab named Mail Format, click on it and then select Signatures. A new configuration window will appear where you’ll need to click on New and choose a name for your signature (if you have more than one e-mail account set up in Outlook, you will also need to specify the appropriate account for the new signature). Once you have done that, you can customize your signature with different fonts, text size, alignment, as well as pictures or hypertext links. As a final step, please click on OK in both menus and from this point onward, all outgoing e-mails will contain your newly created signature.

Mozilla Thunderbird
In the popular open-source email client Thunderbird, signatures are handled using external files. This means that you need to create a new plain text or HTML file and then “tell” Thunderbird where it is located so that it could be used as a signature in your emails. Once you have created a .txt or an .html file with your signature, open Thunderbrd and go to Tools > Account Settings. In the following menu, please navigate to your email account and select the box that says Attach this signature, click on Choose and locate the signature file using the navigation window. You are also free to add the same file to as many email accounts as you want. Once you are done, click on OK.

Apple Mail
Beside Mozilla Thunderbird, Mac users can also take advantage of the Mail application that comes built-in with every Mac OS X installation. Adding signatures is done by selecting the Mail drop-down menu and clicking on Preferences (shortcut keys – ,). Navigate to the Signatures menu and feel free to create new signatures for different email accounts using the + button.

RoundCube webmail
In RoundCube, signatures are located under the Settings menu. Once there, please select the third tab Identities. By default, you have only one identity for your account, click on it and a new menu will appear with various options like Display Name and Reply To text fields. The last one is Signature where you need to add your personalized text (by selecting the HTML signature box below, a new, extended field will load for you with additional settings). Feel free to click Save as soon as you have completed the changes to save them.

All domain registrations and renewals are non-refundable.

When a domain is registered/renewed, all registrar companies, including ours, pay  including ours, pay a service fee to the top-level Registry organization that manages the particular extension.

As the Registries do not reverse dates and do not refund service fees, it is not possible for us to do this either.

When you pay by credit card or PayPal, an automatic payment is created for the following year.

The payment processor sends you a notification when this happens and we send reminders at least 24 hours before the automatic charge takes place.

All automatic payments go through exactly 7 days before the date they were created as to avoid any downtime of your websites if there is a problem with the credit card/PayPal account.

The payment processor has no way of knowing the actual expiration date of the service. 

You may benefit from using a dedicated IP address for your domain name and hence, for the SSL certificate on it as the IP will open your website and only one SSL will be listed for that IP.

If you do not want to buy a dedicated IP, however, you do not have to, as we offer specially configured shared IP addresses that are used for SSL certificates.

Of course, if you decide to add a dedicated IP address later, you can do so at any time from the Add or Upgrade service(s) link on the left side of your control panel.

If you want to renew one or several domains without renewing your hosting plan, go to My Domains -> Registered Domains, where you will find a list of all domains registered in your account, tick the checkbox for the ones that you want to renew, then click on the Renew button that is located just above them.

A new page will appear, so you can renew only the selected domains.