Unlike your username (login name), the password for your Control Panel can be changed at any time.
To update your password, move your mouse over your name in the top-right corner of the Control Panel and select Change Password from the menu.
You will be asked to complete the following three fields:
- Current Password — enter your existing password
- New Password — enter your new password
- Re-type New Password — confirm your new password
After filling in all fields correctly, click the Change button at the bottom of the form to complete the process. Your new password will take effect immediately.
If you do not remember your current password, you can use the Forgotten Password link on the login page to reset it. Alternatively, you may contact our Support team by opening a support ticket.
To open a ticket, go to the Help menu (Help Center → My Tickets → Open a New Ticket) in the top-right corner of your Control Panel, or use the button below.